Field Service

traceprologo

 

Software solution for your technicians in the field

All the companies that have technicians, service staff and workforce people, need to have a full control of what have been done on the spot compared with what agreed, and also they need to keep staff efficiency, spare parts stock and other records. TracePro FieldService provides faster response times, increase the number of service calls, reduce travel costs and eliminate paperwork. TracePro FieldService is also suitable for factories that maintain in house production machines etc.


Benefits

  • Improves quality service
  • Control spare parts stock
  • Improve staff efficiency
  • Reduce duplication jobs
  • Decrease management response time in problems
  • Improve reporting, and monitoring
  • Enforce operational standards
  • Quality control

Capabilities

  • Supports repairs, scheduled jobs and preventative maintenance
  • Supports as many handheld terminals as you need
  • GPRS (real time) or batch terminal communication
  • Handheld terminals have easy interface 'like cell phone' (Colors, big icons, touch screen with pen)
  • New jobs can be opened also from handheld terminals
  • Capability to create as many reports you want any type